All merchandise items are processed and delivered through Printful to locations in the United States.
After order processing and printing, items are shipped out via USPS flat rate shipping and typically delivered within 3 business days of shipping date. USPS Flat Rate Shipping costs are calculated pursuant to customer’s delivery location, so please verify you have entered the correct shipping address.
Once you’ve placed an order, you might no longer be able to edit the order details or cancel it. If you have an issue with the shipment of your order, contact us within 30 days of the delivery or estimated delivery date. In some cases, you may need to reach out to the shipping carrier directly.
Once you have confirmed your order, it might not be possible to edit or cancel it.
The risk of loss of, damage to and title for Products pass to you upon our delivery to the carrier. It shall be the customer’s responsibility to file any claim with a carrier for a lost shipment if carrier tracking indicates that the Product was delivered. In such case Sankofa Girl will not make any refunds and will not resend the Product. For Users in the European Economic Area or the United Kingdom, the risk of loss of, damage to and title for Products will pass to you when you or a third party indicated by you has acquired the physical possession of the Products.
If carrier tracking indicates that a Product was lost in transit, Customer may make a written claim for replacement of the lost product to Sankofa Girl email: [email protected] free of charge. For Products lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. All such claims are subject to Sankofa Girl investigation and sole discretion.
All sales are final and no refunds will be issued.
Nana Malone operates the www.nanamalone.com website, which provides information related to the author Nana Malone.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE WHO VISIT OUR BLOG, WEBSITE, OR APP?
Whenever you visit Nana Malone website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of Nana Malone website that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This data will not be used by anyone other than Nana Malone.
WHEN DO WE COLLECT INFORMATION?
We collect information from you when you fill out a form or enter information on our site, including when you leave a comment.
HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To send periodic emails regarding events, products, and services.
To follow up with you after correspondence (i.e. comments or email inquiries).
DO WE USE ‘COOKIES’?
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services, such as Google Analytics, Facebook, Mailerlite, and Mailchimp that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, It won’t affect the user’s experience.
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our business;
- To provide the business-related services on our behalf;
- To perform business-related services; or
- To assist us in analyzing how our website is used.
We want to inform our visitors that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
LINKS TO OTHER SITES:
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. (See the cookie banner upon arrival to our site.) This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Note: This site does not use Google AdSense. We only use Google Analytics.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT:
ACCORDING TO CALOPPA, WE AGREE TO THE FOLLOWING:
Users can visit our site anonymously.
CAN CHANGE YOUR PERSONAL INFORMATION:
By selecting the Update Preferences link at the bottom of any and all emails.
THIRD-PARTY BEHAVIORAL TRACKING:
COPPA (CHILDREN ONLINE PRIVACY PROTECTION ACT):
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 15 years old.
Third-parties, including ad networks or plug-ins may collect PII from children under 15.
FAIR INFORMATION PRACTICES:
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
IN ORDER TO BE IN LINE WITH FAIR INFORMATION PRACTICES WE WILL TAKE THE FOLLOWING RESPONSIVE ACTION, SHOULD A DATA BREACH OCCUR:
We will notify the users via in-site notification:
Within 7 business days.
CAN SPAM ACT:
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
Note: Your email address is only collected when you fill out a form or leave a comment on this website. Cookies are sometimes used by BlueHost (this site’s web host), and plugins that run on this website, including but not limited to Google Analytics, Facebook, Mailerlite and Mailchimp to personalize your experience on this site. You can disable cookies in your browser settings to prevent this type of tracking.
TO BE IN ACCORDANCE WITH CANSPAM, WE AGREE TO THE FOLLOWING:
- Not use false or misleading subjects or email addresses
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
IF AT ANY TIME YOU WOULD LIKE TO UNSUBSCRIBE FROM RECEIVING FUTURE EMAILS, YOU CAN:
Follow the instructions at the bottom of each email (Manage Preferences | Unsubscribe), and we will promptly remove you from ALL correspondence.
CHANGES TO THIS POLICY:
Nana Malone/Sankofa Girl
8697 La Mesa Blvd Suite C #1406
La Mesa, CA 91942